AOIT Peer IT Help Desk is a simulated business that is set up and run by students with the guidance of a teacher/facilitator and a business partner. This program allows students to experience all facets of being an employee in a firm in an actual business environment. Students are involved in every aspect of running a business, including human resources, accounting, product development, production, distribution, marketing and sales, and they engage in trade with other practice firms (VEs) around the world. This simulation enables students to understand how employees, workgroup teams, and departments interact with each other and work together for the goal of the company. In addition, the simulation conveys the expectations of the workplace.